Responsibilities:

• Coordinate, develop, implement and achieve project plan.
• Establish the project team and ensure all team members understand and accept their responsibilities.
• Allocate and expend project resources according to the approved project plan.
• Control and manage change to ensure timely adaptive action is taken Lead and motivate the project team.
• Analyze the actual performance against the project plan.
• Help the team to resolve conflicts and interface problems within the project and committed to success of the project.
• Ensure system end to end delivery as designed and formalize acceptance of project, compile documentation, reflect on lessons learnt and bring the project to an orderly close.
• Develop close rapport with the customers and work and co-ordinate closely with customer before and during project implementation.
• SPOC for customer on any matters in regards to the implementation of the project.
• Provide periodically update on progress to the customer and management.
• Ensure that customer projects are completed with high quality and to the customer’s satisfaction.
• Manage Project Executive.

Requirements:

• The incumbent should possess an Electronics Engineering/Telecommunication Degree preferably majoring in communications with at least 2 years of relevant experience.
• Possess IP skill set and other WAN skill set (e.g.: ATM, FR, ILC, etc) and being familiar with Avaya, Nortel, Cisco IP PBX technologies, Security and IT Solutions would be advantageous.
• Experience in managing a group of Project Engineers. Leadership quality is therefore an essence.
• A self-starter with the ability to work independently, as well as in a team.
• Should be highly motivated and able to work under tight schedule.
• Preferably to have PMP or CITPM certification.
• Have a passion for customer service and experience in customer service environment.
• Possess interpersonal skills in a multicultural environment.
• Should be able to travel for overseas assignment.