Responsibilities:

• Actively develop and drive non-standard technical WAN / Mobile solutions in collaboration with engineering teams, vendors or business partners to support Solutions Managers in their RFP/ proposal.
• Develop cost effective, resilient, innovative and reliable non-standard WAN / Mobile solutions to win proposals and bids/tender.
• Provide effective Product consultation services to our Solutions Managers to aid them in responding to customer queries. Actively highlight new workable solutions and any potential problems to Solutions Managers on an ongoing basis.
• Lead and ensure successful Proof of Concept within timeline. Work with customer on the Scope of Work and deliverables.
• Consolidate and feedback to Product House to propose product improvements or enhancements on a quarterly basis.
• Conduct presentations on proposed non-standard solutions and new technology to customers.
• Support IP and Mobile marketing Road-shows as technical speaker and provide advice on network requirements.
• Ensure high quality documentation for assigned projects.
• Build up BSC Proof Of Concept Lab capability by continually enhance it with new services required for customer Proof Of Concept.
• Build productivity tools to aid Solutions Manager in their pre-sales engagements.
• To conduct training on SingTel services and sharing session in technology / trends / case study / new workable solutions / potential problems to Solutions Managers in the area of expertise.
• Update the SC website in a timeline manner and continue to improve on the website contents.
• Perform any other duties as assigned and required.

Requirements:

• Have experience in pre-sales / consulting environment.
• Degree in Telecommunications / Electrical / Electronics / Computer Science or equivalent qualifications with at least 3 years of experience in a Technical position in the Communications / Network or Information Technology related industry.
• CCNA certification would be required. CCNP / CCIP certification is preferred.
• Knowledge in Telecommunications technology and services at least one in the other category:
• LAN/WAN – Routers, switches, IP, Internet, LAN/WAN OSS
• Mobile and Wireless - 3G, Blackberry, Wireless, Wimax
• Voice and Video - VoIP, IP PBX,  Video conferencing
• VAS – Security, SIEM, WAN Optimisation, Load-balancers, Proxy
• Knowledge in SingTel infrastructure and services will be an advantage.
• Demonstrates drive, confidence, risk taking and good customer handling skills.
• Other skills include: teamwork, interpersonal, initiative, creativity, leadership, written and oral communication skills and excellent presentation.