Responsibilities:

• Submarine Cable Capacity
• Liaise with Submarine cable System Network administrator(s) on submarine cable capacity assignment and activation request.
• Align and tally cable investment usage and records in respective cable system.
• Coordinate with overseas counterparts on the conversion cable capacity prior to raising assignment request.
• List and track capacity usage in each country and each cable with Product view.
• Benchmark prices for key speeds in each country.
• Generate monthly reports on circuits due for renewal and track the renewal rate.
• Maintain product costing and information including update to web portal.
• Track operating expense, raise accrual request and prepare monthly variance report.
• Be single-point of contact (SPOC) for cost allocation to product and segment.
• Handle invoice and payment verification. Raise service order and entries and prepare justifications.
• Monitor and ensure that credit adjustment due to overcharging by Service Providers is rectified.
• Prepare reports for:
• Monthly financial variance report  (CAPEX and OPEX).
• Key expense drivers for traffic expense components.
• Cost allocation report for products and segments.
• Monthly circuit contract renewal list.
• Track and prepare capacity utilization report.
• Monthly summary of capacity assignment in major cable systems.
• Traffic impact by product.
• Other ad-hoc duties assigned by supervisor.

Requirements:

• Diploma in Electronic and Electrical Engineering or equivalent with 2 years of relevant experience.
• Ability to work independently and as well as in a team.
• Good technical writing and communication skills.
• Possess good interpersonal and a team player across different groups and levels.
• Possess drive and energy to explore new ways of doing things to improve customer service.
• Savvy in window applications software skill such as MS Words, Excel, Powerpoint, MS Access.
• A self-starter with the ability to work independently as well as a team.