To be responsible for both sales support function (70%) & marketing function (30%).

Responsibilities:

• Sales Support Function
• To be responsible for all in-house sales coordination (such as raise order by completing all forms , update various systems such as Siebal).
• Ensure proper orders are captured and provisioned in a timely and efficient manner.
• To work with other SingTel Global Offices and internal departments on service provisioning and billing matters.
• To update and prepare monthly sales statistics and management reporting.
• To update and maintain customer database in a timely and efficient manner.
• To liaise with sales team on internal sales support matters.
• To review and streamline work processes.
• Marketing Function
• To coordinate marketing activities and assist with lead generation.
• To resell programs for new services , in an effort to expand sales channel.
• To organise workshop with partners/joint account planning (upselling to existing accounts).
• To organise joint roadshows to market/ promote various products.
• To coordinate joint seminar with video conf providers, technology/new services sharing/updates.
• To participate in trade seminars so as to deepen understanding of Telcommunications industry. 

Requirements:

• Contract position for 1 year.
• Diploma in Business Admin, Communications, Computer Studies or Engineering.
• At least 1-2 years of relevant working experience in the IT / Telecommunications industry will be an added advantage.
• Must be meticulous, responsible and possesses ability to adapt to changes in a high stress environment.
• Good written, communication and interpersonal skills.
• Must have the passion to serve customers with excellent listening, analytical and communication skills.
• A good team player and willing to learn.
• To be based in SingTel-Malaysia office.